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← AMP: AI-Powered Sortation for Waste and Recycling

Field Service Technician

AMP: AI-Powered Sortation for Waste and Recycling
Location
Louisville, Colorado
Posted
12 days ago
Department
Field Services
Salary
$38.00 - $45.00
What they actually want (must-haves)
  • Minimum 3-5 years hands-on field service experience servicing equipment at customer locations as well as remotely
  • Experience effectively communicating with multiple levels and skill sets within an organization
  • A strong technical hardware or field engineer/technician background
  • Experience with industrial controls (valves, sensors, actuators, control systems)
  • Ability to travel on a moments notice to service customers at their locations
  • Comfortable working in the field at a customer site and in an office environment
Nice to have
  • Infrastructure Analysis: Evaluate the customer's entire environment
  • Previous experience in a customer facing, coaching, or teaching role
  • Process or documentation creation examples
  • Demonstrated examples of automating or outsourcing work tasks
  • Real world experience using data to improve efficiencies
What the job really is

As a Field Service Technician at AMP, you will be the primary contact for customers needing support with AMP products, performing tasks such as installation, maintenance, troubleshooting, and repairs. Your role involves providing both remote and onsite customer support, training customers on equipment maintenance, and documenting service activities. You will also collaborate with Site Reliability Engineers to identify customer risks and improve service delivery.

Benefits
  • Medical - The company covers between 78% to 100% of the premium for Cigna medical healthcare plans depending on the selection
  • Dental, Vision, Short-Term and Long-Term Disability
  • Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
  • HSA Eligible Health Plans, Company Contributions
  • 401(k) retirement plan (non-matching)
  • 14 days Accruing PTO
Things to weigh
  • Up to 30% travel required
  • On-call work may be necessary
  • Work involves exposure to residential and commercial waste
  • Physical demands include lifting up to 55 pounds and working in various environmental conditions
Job score4.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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