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← Amperesand

Head Of Service

Amperesand
Location
Reno, Nevada, United States; San Francisco, California, United States
Posted
25 days ago
Department
Admin & Operations
What they actually want (must-haves)
  • 10+ years in service, aftermarket, or field operations for electrical or electromechanical equipment
  • 5+ years leading teams and managers
  • BS in electrical or mechanical engineering, or equivalent demonstrated technical depth
  • Direct experience with grid-connected equipment in commercial, industrial or utility environments
  • Track record building a service function or major new service capability from the ground up
  • Ownership of a service or aftermarket P&L
What the job really is

The Head of Service at Amperesand will be responsible for defining and owning the service strategy, including service offerings, coverage models, and response commitments. This role involves building the service organization, managing P&L, and ensuring the delivery of high-quality support to customers. The position requires engaging with customers, overseeing service operations, and driving design for serviceability within the company's innovative energy technology products.

Benefits
  • Competitive Salary + Incentive Stock Options
  • Medical, vision, and dental benefits for employees and their dependents
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • 401k retirement savings plan through Empower
  • Employees receive paid time off (PTO), paid sick days, and paid company holidays
  • Commuter Benefits
Things to weigh
  • Role requires working on-site 5 days a week; no hybrid or remote options
  • Pay ranges provided for different locations, indicating potential salary variability based on location
  • The company is in a rapidly evolving industry, which may present both opportunities and challenges
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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