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← Amae Health

Enrollment Specialist

Amae Health
Location
Remote
Posted
16 days ago
Department
Growth
What they actually want (must-haves)
  • 2+ years of customer service experience in a healthcare-related setting
  • Excellent verbal and written communication skills
  • Strong proficiency with CRM systems and computer applications (e.g., Slack, Google Suite, RingCentral)
  • Empathetic and compassionate when handling sensitive patient information and situations
  • Strong organizational skills and attention to detail
  • Able to work independently and collaboratively as part of a team
Nice to have
  • Experience in the mental health field (preferred)
  • Persistent, resourceful, and proactive in securing patient referrals and supporting patients throughout the enrollment process
What the job really is

As an Enrollment Specialist at Amae Health, you will be the first point of contact for prospective patients and their families, facilitating access to care for individuals with severe mental illness. Your day-to-day responsibilities include answering inbound calls, reviewing insurance benefits, conducting follow-ups on referrals, and maintaining communication with various stakeholders to ensure a smooth intake process. This role requires strong communication skills and a compassionate approach to support patients and their families effectively.

Benefits
  • Comprehensive Medical, Dental, & Vision Insurance
  • Paid Time Off
  • Short-Term and Long-Term Disability Insurance
  • Commuter Benefits
  • 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents
  • 401(k) Retirement Plan
Things to weigh
  • Position is fully remote but only considering candidates in PST, MST, or CST time zones
  • Starting compensation varies based on market location and is not explicitly stated for all tiers
  • Role involves handling sensitive mental health topics which may require emotional resilience
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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