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← Alumni Ventures

Community Manager

Alumni Ventures
Location
Manchester, New Hampshire, USA
Posted
26 days ago
Department
Marketing
What they actually want (must-haves)
  • 2+ years of experience in customer success, client services, relationship management, account management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment
  • Effective written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and follow through consistently
  • Demonstrated ability to build positive relationships and provide thoughtful support to customers, or other stakeholders
  • Ability to learn and effectively use new systems, tools, and business processes
Nice to have
  • Experience using HubSpot, Salesforce, or similar CRM platforms
  • Experience supporting clients, customers, members, investors, advisors, or other external stakeholders
  • Exposure to financial services, investing, venture capital, wealth management, banking, consulting, or related industries
  • Experience coordinating projects, events, webinars, or operational workflows
What the job really is

As a Community Manager at Alumni Ventures, you will support the investor community by managing communications and relationships with prospective and existing investors. Your role will involve responding to inquiries, facilitating onboarding, and collaborating with internal teams on fundraising and operational processes. This position offers hands-on exposure to venture capital and opportunities for professional growth in a fast-paced, team-oriented environment.

Benefits
  • Comprehensive health coverage with multiple plan options, including employer-funded deductible support and HSA contributions
  • Dental and vision plans with multiple coverage tiers
  • Tax-advantaged accounts including HSA, FSA, and commuter benefits (with monthly employer contribution)
  • 401(k) with company match and immediate vesting
  • Company-paid life and disability insurance, plus optional supplemental coverage
  • Additional support programs including EAP, health advocacy, and wellness resources
Things to weigh
  • Role involves significant interaction with investors, which may require strong interpersonal skills and emotional intelligence
  • No specific mention of remote work options; the company emphasizes an in-office culture
  • Venture capital experience is not required, but candidates should have a strong interest in the field
  • Fast-paced environment may not suit everyone; candidates should be comfortable with a high level of responsibility
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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