Technical Account Manager, Logistics

As a Technical Account Manager at Altana, you will work closely with logistics customers to ensure they effectively utilize the company's AI-powered platform. Your role involves managing strategic accounts, driving user adoption, conducting regular check-ins, and leading Quarterly Business Reviews. You will also collaborate with product and engineering teams to enhance customer experience and identify opportunities for account expansion.

• Flexible Time Off
• Paid Parental Leave (14 weeks for non-birthing parents, up to 26 weeks for birthing parents at 100% salary)
• Full suite of medical, vision, and dental benefits with generous employer contributions
• Life, short- and long-term disability, and AD&D insurance coverage at no cost
• 401(k) retirement savings program
• Commuter benefits

• Role involves managing strategic accounts which may require significant travel or remote work coordination
• No specific mention of tools or technologies used in the role, which may affect familiarity with current industry standards
• Position currently based in Brooklyn, NY with a planned relocation to Midtown Manhattan in 2027, requiring candidates to be within commuting distance