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← AlphaSense

Customer Ed Specialist

AlphaSense
Location
Remote - United States
Posted
19 days ago
Department
Marketing
What they actually want (must-haves)
  • 1-2 years of experience in customer education, project coordination, program management, or a related field
  • Highly organized with a natural instinct for building processes, templates, and systems
  • Comfortable using AI tools to build and automate
  • Strong communication skills to synthesize fast-moving information into clear next steps
  • Curiosity about product and comfort with Product and Product Marketing stakeholders
  • Ability to execute against defined processes and seek guidance when needed
What the job really is

The Customer Education Specialist at AlphaSense will coordinate between Product, Product Marketing, and Customer Education to ensure effective execution of educational initiatives. This role involves attending GTM meetings, managing content across various education channels, and utilizing AI tools to streamline processes. The specialist will also maintain organization within the team by creating templates and trackers, ensuring alignment among stakeholders, and supporting the execution of education initiatives.

Benefits
  • Performance-based bonus
  • Equity
  • Generous benefits program
Things to weigh
  • Base compensation range is $60,000 - $79,000 USD
  • Role involves significant coordination and execution, which may not appeal to those seeking a more strategic position
  • AI tools are emphasized for automation, which may require a learning curve for those unfamiliar with such technologies
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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