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← Alpaca

Solutions Engineer -Turkey

Alpaca
Location
Remote - EMEA
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 3+ years), ideally at API or SaaS-first companies.
  • Strong understanding of REST APIs, SDKs, and software integration workflows; hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
  • Native or business-level Turkish, with excellent customer communication skills and a solid understanding of Turkish business culture - essential for partner, vendor, and regulator communication.
  • Business-level English for collaborating with global, cross-functional teams; able to drive clarity on goals, set expectations, and collect feedback effectively.
  • Able to translate complex technical concepts into simple, understandable terms.
  • Self-starter who thrives in a startup environment, manages multiple assignments simultaneously, works independently, and drives projects to completion with close attention to detail.
Nice to have
  • Experience in fintech, capital markets, brokerage, or financial APIs; experience at a Broker-Dealer or securities firm in Turkey / EMEA.
  • Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context.
  • Closing enterprise deals alongside Account Executives.
  • US securities qualifications (e.g., SIE and/or Series 7).
  • Familiarity with Metabase.
What the job really is

As a Solutions Engineer for Turkey/EMEA at Alpaca, you will serve as the primary technical expert for enterprise partners, providing support and guidance throughout the partner lifecycle. Your role involves collaborating with sales teams on technical discussions, assisting with API integration, and translating complex requirements for the global engineering team. You will also manage relationships with local regulators and vendors while ensuring a high standard of customer support.

Benefits
  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card
Things to weigh
  • No specific salary listed.
  • Role requires fluency in Turkish and business-level English, which may limit candidate pool.
  • Position involves travel within Turkey/EMEA as needed.
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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