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← Alliance Defending Freedom

Sr. Technical Support Specialist

Alliance Defending Freedom
Location
Washington D.C.
Posted
19 days ago
Department
IT
What they actually want (must-haves)
  • 5+ years of experience in IT service desk operations
  • Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Windows 10/11, macOS, and other enterprise software applications
  • Ability to travel as needed
What the job really is

As a Sr. Technical Support Specialist at Alliance Defending Freedom, you will investigate, diagnose, and resolve technical support issues for the ministry. Your responsibilities include providing advanced support for IT-related issues, managing service desk tickets, and collaborating with various IT teams to ensure effective problem resolution and system management.

Benefits
  • 100% covered medical and dental insurance
  • Medical and dependent care reimbursement
  • Paid disability
  • Long-term care
  • Life insurance
  • 401(k) plan with a 4% company match
Things to weigh
  • No specific salary range disclosed, but compensation is competitive with top non-profit law firms
  • Role involves both onsite and remote support, which may require flexibility in work environment
  • Position is based in Washington, D.C. but mentions working out of a Texas office, which may imply some travel or relocation considerations
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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