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← AlertMedia

RVP, Account Management

AlertMedia
Location
Austin, TX HQ
Posted
16 days ago
Department
Sales
What they actually want (must-haves)
  • 8–10+ years of Enterprise SaaS sales or account management experience supporting large, complex organizations
  • 3–5+ years leading Enterprise Account Managers, Strategic Account Managers, or Enterprise Customer Account Directors
  • Proven experience leading Enterprise Account Management teams serving Fortune 1000 organizations
  • Demonstrated success driving Expansion ARR, Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and customer retention
  • Experience coaching Enterprise Customer Account Directors through executive business reviews and complex negotiations
  • Strong executive presence with the ability to influence executive stakeholders
Nice to have
  • Experience in crisis intelligence, enterprise software, or communications technology
What the job really is

As the RVP of Account Management at AlertMedia, you will lead a team of Enterprise Customer Account Directors focused on managing and expanding relationships with the company's largest strategic customers. Your role involves coaching your team through complex negotiations, strategic account planning, and ensuring exceptional customer experiences while achieving revenue growth targets. You will collaborate with various internal teams and regularly engage with enterprise customers to drive account success and retention.

Benefits
  • Competitive Base Salary + Company-Wide Bonus Program
  • Generous and flexible time off and parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees
  • 401K with generous company match
  • Amazing rewards and incentives
  • Commitment to community service with opportunities to give back
Things to weigh
  • No salary listed
  • Preference for Austin, TX based candidates, but open to U.S. based candidates
  • No mention of remote work options beyond hybrid schedule
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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