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← Akido

Clinical Systems Training & Support Specialist

Akido
Location
Rhode Island
Posted
1 month ago
Department
Clinical Support
What they actually want (must-haves)
  • 2+ years in healthcare IT, EHR support, clinical training, or workflow optimization
  • Experience assessing and redesigning clinical or administrative workflows
  • Proven ability to deliver training across multiple systems in a healthcare setting
  • Strong communication, interpersonal, and problem-solving skills
  • Experience developing end-user documentation, workflow maps, and training materials
  • Ability to learn and train on new systems quickly
Nice to have
  • Associate's or Bachelor's degree in Healthcare, Health IT, Health Administration, or related field
  • Clinical background (MA, LPN, RN, or similar) strongly preferred
  • Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)
  • Familiarity with primary care operations and multi-site environments
  • Knowledge of HIPAA and healthcare data privacy standards
What the job really is

The Clinical Systems Training & Support Specialist at Akido will be responsible for developing and maintaining training materials, delivering training to clinical staff, and supporting the integration of new technologies across multiple practice locations. This role involves assessing current workflows, facilitating communication, and providing hands-on support during transitions to ensure a consistent training experience for newly acquired staff.

Benefits
  • Salary range $80,000 — $90,000 USD
Things to weigh
  • Regular travel to practice sites across Rhode Island is required.
  • A combination of remote, on-site, and office-based work applies depending on project needs.
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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