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Vice President, Retention

AG1
Location
Remote - US
Posted
23 days ago
Department
Growth: Retention
Salary
$200,000 - $250,000
What they actually want (must-haves)
  • 8–12+ years in retention, lifecycle, CRM, or subscription/membership marketing leadership
  • Background in e-commerce and/or subscription businesses
  • Proven, quantifiable churn-reduction results
  • Fluency in LTV modeling and retention economics
  • Deep quantitative and analytical skills
  • Hands-on experience with a modern lifecycle stack (Braze, Iterable, Klaviyo, or equivalent)
What the job really is

The Vice President of Retention will be responsible for developing and executing retention strategies for AG1's direct-to-consumer subscription business. This role involves managing the entire customer lifecycle, including lifecycle marketing, subscription management, and churn reduction initiatives, while leveraging data to drive decisions and improve customer experience. The VP will also lead a team and collaborate with various internal and external stakeholders to enhance retention efforts and contribute to the company's growth.

Benefits
  • Competitive compensation and performance-based incentive plans
  • 100% remote working environment
  • Strong company culture
  • Mission-driven approach
  • High-growth, dynamic environment
  • Paid holidays and unlimited PTO
Things to weigh
  • Base salary range is $200,000 - $250,000, but final offer will depend on individual candidate's skills and experience
  • The role is heavily data-driven and quantitative, which may not suit all candidates
  • The position requires a strong focus on customer retention as a brand experience rather than just discounts
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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