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ServiceNow Architect

AEVEX
Location
Remote; United States
Posted
17 days ago
Department
Corporate
What they actually want (must-haves)
  • 5+ years of hands-on ServiceNow development and administration experience
  • Strong proficiency with JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and Flow Designer
  • Demonstrated experience with ServiceNow ITSM including Incident, Problem, Change, Request, and Service Catalog
  • Experience with HAM, SAM, or broader IT Asset Management capabilities
  • Experience with CMDB, Discovery, MID Server, Service Mapping, reconciliation, and CI relationships
  • Practical experience developing automation using Flow Designer, IntegrationHub, or comparable ServiceNow capabilities
Nice to have
  • ServiceNow Certified System Administrator (CSA) preferred
  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS ITSM) preferred
  • Experience with ServiceNow HAM Pro and/or SAM Pro
  • Experience with ITOM, Service Mapping, Performance Analytics, IntegrationHub, or other advanced ServiceNow capabilities
  • Experience integrating newly acquired organizations or migrating business processes into ServiceNow
What the job really is

The ServiceNow Architect role involves ownership and development of the ServiceNow platform, focusing on enhancing process efficiency, automation, and user adoption. Responsibilities include designing and implementing solutions, managing integrations, and improving ITSM capabilities. The position requires collaboration with various stakeholders to ensure the platform meets business needs and compliance requirements, while also promoting continuous improvement and adoption of ServiceNow across the organization.

Benefits
  • 401(k)-retirement plan
  • Comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
  • Professional development funds
  • Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support
Things to weigh
  • Remote position with periodic travel required (10-20%)
  • May require occasional work outside standard business hours for deployments, upgrades, or critical incident resolution
  • Role involves significant responsibility and ownership of the ServiceNow platform, which may require proactive engagement and initiative
Job score3.2/5
Benefits2/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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