HHiring Reality
← Adyen

Technical Support Engineer - Ecom

Adyen
Location
Bengaluru
Posted
13 days ago
Department
Support
What they actually want (must-haves)
  • 4-8 years of professional experience in technology support & operations
  • Strong written and verbal communication skills in English
  • Affinity with API troubleshooting, Postman, and internet technologies
  • Knowledge of technical processes such as HTML, JavaScript, and scripting
  • Ability to make quick informed decisions under pressure
  • Experience dealing with ambiguity and uncertainty
What the job really is

As a Technical Support Engineer at Adyen, you will serve as the first point of contact for merchants globally, providing direct technical support and guidance on the Adyen platform and APIs. Your role involves collaborating with various teams, advocating for product improvements, and ensuring a seamless support experience for merchants throughout their lifecycle. You will also address specific technical issues and advise on best implementation practices, all while working in a diverse and dynamic international team.

Things to weigh
  • No salary listed
  • Office-first company with a hybrid work policy of 3 days in-office and 2 days remote
  • Diversity and inclusion focus in hiring practices
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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