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← Adjust

Associate Technical Account Manager

Adjust
Location
Beijing
Posted
20 days ago
Department
Customer Support - APAC
What they actually want (must-haves)
  • 1-3 years of experience in a client-facing technical role in advertising technology
  • Excellent communication skills in English and Chinese
  • Excellent project management skills and experience handling multiple high-profile accounts
  • Strong understanding of digital advertising technologies, AdTech, MarTech, MMPs, or similar companies within the SaaS industry
  • Experience in working with terminal and data extraction, data transformation, and data manipulation tools
  • Experience using communication, productivity and collaboration apps like Salesforce, JIRA & Confluence, Asana, etc.
Nice to have
  • App development experience, publishing apps to the stores, working with SDKs
  • Development experience, experience in building scripts and tooling (Python, Javascript, CSS, HTML)
  • Willingness to travel
What the job really is

As an Associate Technical Account Manager at Adjust, you will be responsible for delivering exceptional customer experiences by serving as the technical contact for clients. Your role involves supporting clients in using Adjust's products, troubleshooting technical challenges, and collaborating with cross-functional teams to resolve issues. You'll also conduct proactive account monitoring and ensure clients are set up for success with the measurement platform.

Things to weigh
  • Role requires excellent bilingual communication skills in English and Chinese, which may limit applicants who are not proficient in both languages.
  • The position involves troubleshooting complex issues, which may require a strong technical background and problem-solving skills.
  • No specific salary or benefits information provided in the posting.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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