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(Senior) Customer Success Manager

Adjust
Location
Beijing
Posted
26 days ago
Department
Business Development - APAC
What they actually want (must-haves)
  • 3-8 years of experience in a client-facing role (Sales, Account Management, or Customer Success) within a SaaS, AdTech, or investment banking, consulting company
  • Proven track record of achieving or exceeding sales quotas or client retention goals
  • Strong consultative selling, negotiation, and communication skills
  • Tech-savvy and comfortable discussing product features, integrations, and technical concepts with stakeholders
  • Strong ability to understand local markets and customer needs via curiosity, asking open-ended questions and active listening
  • Fluent in English and Chinese
What the job really is

As a (Senior) Customer Success Manager at Adjust, you will be responsible for managing client relationships in the APAC region, focusing on driving product adoption and satisfaction. Your role involves consultative selling, monitoring client usage, identifying upsell opportunities, and providing feedback to the product team. You will also represent Adjust at industry events and maintain accurate data in Salesforce.

Things to weigh
  • Onsite position in Beijing or hybrid in Shanghai may affect work-life balance
  • No specific salary or benefits mentioned in the posting
  • Role involves significant client interaction and relationship management, which may require strong interpersonal skills
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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