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(Senior) Customer Success Manager

Adjust
Location
Shanghai
Posted
26 days ago
Department
Business Development - APAC
What they actually want (must-haves)
  • 3-8 years of experience in a client-facing role (Sales, Account Management, or Customer Success) within a SaaS, AdTech, or investment banking, consulting company
  • Proven track record of achieving or exceeding sales quotas or client retention goals
  • Strong consultative selling, negotiation, and communication skills
  • Fluent in English and Chinese
  • Tech-savvy and comfortable discussing product features, integrations, and technical concepts with stakeholders
  • Familiarity with Salesforce, SalesLoft, LinkedIn Sales Navigator, etc.
What the job really is

As a (Senior) Customer Success Manager at Adjust, you will be responsible for managing client relationships in the APAC region, focusing on client satisfaction and product adoption. Your role involves consultative selling, monitoring client usage, identifying upsell opportunities, and providing feedback to the product team. You will also represent Adjust at industry events and maintain accurate data in Salesforce.

Things to weigh
  • Role is hybrid with options for onsite work in Beijing or Shanghai
  • No specific benefits or compensation details provided in the posting
  • Emphasis on a diverse and inclusive culture, but no specific perks mentioned
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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