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Customer Success Manager

Adjust
Location
Jakarta_remote
Posted
26 days ago
Department
Business Development - APAC
What they actually want (must-haves)
  • 3+ years of experience in a client-facing role (Sales, Account Management, or Customer Success) within a SaaS, AdTech or MarTech company
  • Good knowledge of Mobile Adtech industry and Advertiser
  • Understanding of User Acquisition & App Performance Marketing
  • Experience in Customer Success or Sales roles
  • Ability to oversee projects and work with project management tools
  • Ability to work autonomously and own relationships with customers
What the job really is

As a Customer Success Manager at Adjust, you will focus on maintaining strong relationships with existing clients in Southeast Asia and ANZ, ensuring their success with Adjust's tools. Your responsibilities include driving customer retention and growth, facilitating the rollout of Adjust to customer teams, and representing customer feedback to inform product development.

Things to weigh
  • No specific salary or benefits listed
  • Role involves significant client interaction and relationship management
  • Emphasis on understanding customer needs and proactive communication
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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