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← Adaptive Biotechnologies

Account Operations Specialist (Central Region)

Adaptive Biotechnologies
Location
Remote (WFH)
Posted
24 days ago
Department
Commercial Operations
Salary
$30.53 - $45.81
What they actually want (must-haves)
  • Bachelor’s degree
  • 2 years of related experience
  • 1-2 years prior Client Services or Customer Training/Support experience
  • Proactive approach to work
  • Strong customer and patient focus with understanding of HIPAA requirements
  • Strong analytical and planning skills
What the job really is

As an Account Operations Specialist at Adaptive, you will support the clinical product clonoSEQ by ensuring providers and care teams have timely access to ordering. Your role involves managing the onboarding process for providers, building relationships with customers, and collaborating with various teams to enhance customer satisfaction and service execution. You will also handle inventory management and serve as a liaison for internal initiatives requiring customer engagement.

Benefits
  • Hourly Rate: $30.53 - $45.81
  • Equity grant
  • Bonus eligible
Things to weigh
  • No specific mention of remote work support or equipment provision
  • Company emphasizes commitment to diversity and encourages applicants who may not meet all requirements
  • No sponsorship for work authorization is available
Job score3.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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