HHiring Reality
← ACI Learning

Student Support Associate - San Antonio

ACI Learning
Location
San Antonio, TX
Posted
17 days ago
Department
Support - Tech Academy
Salary
$17-19
What they actually want (must-haves)
  • High school diploma or equivalent
  • At least 1-2 years of experience in student support, customer service, helpdesk, administrative support, or a closely related field
  • Strong verbal and written communication skills
  • Ability to handle sensitive and confidential information with professionalism
  • Comfort working independently across multiple priorities in an evening-shift environment
  • Proficiency with Microsoft Office and web-based business tools
Nice to have
  • Associate's or bachelor's degree
  • Experience with CRM, ticketing, or student information systems
  • Familiarity with Salesforce, Zendesk, Docebo, or similar platforms
What the job really is

The Student Support Associate at ACI Learning in San Antonio is responsible for providing front desk support and Tier 1 assistance to students, prospective students, and alumni. This part-time evening role involves welcoming visitors, answering inquiries, maintaining student records, and ensuring smooth campus operations. The associate will also coordinate scheduling for support services and manage communication regarding attendance and academic progress.

Things to weigh
  • Part-time position with fixed evening hours
  • No benefits listed for part-time roles
  • On-site availability required at the San Antonio campus
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

Applying to ACI Learning?

See how your résumé matches this role — and tailor it from what actually gets interviews.