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Salesforce Administrator

Abnormal
Location
Remote - USA
Posted
1 month ago
Department
Revenue Operations
What they actually want (must-haves)
  • 2–4 years of hands-on Salesforce Administration experience in a production, multi-user org
  • Salesforce Administrator certification required
  • Strong declarative configuration skills: Flow, validation rules, permission sets, page layouts, record types, and reports/dashboards
  • Demonstrated ability to work a high-volume ticket queue: prioritization, resolution, and clear communication with non-technical requesters
  • Experience supporting Sales and/or Marketing Operations stakeholders in Salesforce (campaign infrastructure, routing, lead/contact management)
  • Ability to scope and estimate work and communicate realistic timelines to requesters
Nice to have
  • Experience with Salesforce CPQ from an end-user or configuration perspective
  • Familiarity with AI-assisted development or documentation tools
  • Experience building or using internal automation/AI tooling to speed up support workflows
  • Bachelor's degree or equivalent experience
What the job really is

As a Salesforce Administrator at Abnormal AI, you will manage the day-to-day Salesforce administrative ticket queue, providing support and solutions for Sales Ops and cross-functional teams. Your role will focus on using Salesforce's declarative tools to resolve issues, maintain documentation, and leverage AI-assisted tools to enhance efficiency in your work processes.

Benefits
  • Base salary range: $107,100 — $154,000 USD
  • This role may be eligible for bonus or incentive compensation
  • Equity
  • Comprehensive benefits package
Things to weigh
  • Role is heavily focused on administration rather than development
  • Expectations to actively use AI tools in daily tasks
  • No specific mention of remote work limitations or requirements
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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