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Regional Manager- Southwest Region — Arizona & Texas Priority Markets

ABC Legal Services
Location
Arizona, Texas, US (Remote)
Posted
18 days ago
Department
Process Server Performance
Salary
$70,000–$85,000
What they actually want (must-haves)
  • Experience owning a local market, territory, or region in a marketplace, gig, or field operations environment, including experience working in a market that was underperforming
  • A data background — someone who collects the data themselves rather than waiting for a report — combined with on-the-ground judgment
  • Experience managing W2 employees, including approving time cards and completing performance reviews
  • Desire to be on the ground in the market; this is not a remote strategy seat
  • Ability to distill what you're seeing in-market into crisp, actionable feedback that a strategy team can actually use to iterate
  • Can communicate market health clearly enough that leadership doesn't have to chase you for it; written updates, not just verbal color, when it matters
Nice to have
  • Has run structured pilots or tests with clear hypotheses and handed back learnings that scaled
  • SQL or dashboard fluency (Metabase, Looker, Claude Code); wants the data rather than waiting for a report
  • Comfortable working in Jira or a similar tracker to scope and follow pilots through to completion, and in a platform like Intercom for network-facing communication
  • Experience building in ambiguous environments where the playbook didn't exist yet
  • Has managed someone in a contract or hourly role and understands how that coaching differs
What the job really is

The Regional Manager for the Southwest Region will oversee operations in Arizona and Texas, focusing on balancing supply and demand, managing relationships with high-volume process servers, and ensuring the region meets its key performance indicators (KPIs). This role involves data collection and analysis, incident response, executing marketplace pilots, and managing W2 employees. The position requires a hands-on approach to identify and address market challenges while collaborating with various teams to implement changes.

Benefits
  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
Things to weigh
  • Remote position but requires residency in Arizona or Texas
  • Role involves significant hands-on management and data collection, not just strategic oversight
  • Travel requirement of approximately 20% may impact work-life balance
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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