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← ABBYY

Technical Success Manager

ABBYY
Location
Bangalore, India (Hybrid)
Posted
1 month ago
Department
Revenue
What they actually want (must-haves)
  • 5+ years in a technical customer-facing role such as Pre-Sales, Solutions Engineering, or Technical Account Management
  • SaaS platform experience
  • Working proficiency in at least one programming/scripting language like JavaScript or Python
  • Practical experience with REST APIs and structured data formats (JSON, XML)
  • Hands-on experience with OCR/ICR and intelligent document processing (IDP)
  • Strong analytical/problem-solving skills
Nice to have
  • Experience with ABBYY software (Vantage, FlexiCapture, FineReader Engine)
  • Basic understanding of cloud/container concepts
  • Prior experience scoping or supporting software implementations
What the job really is

As a Technical Success Manager at ABBYY, you will serve as the technical liaison between the company's platform and its enterprise customers, focusing on intelligent document processing (IDP) deployments. Your role involves conducting value discovery sessions, mapping technical architectures, troubleshooting issues, and managing multiple customer engagements to ensure they derive maximum value from ABBYY's solutions.

Benefits
  • 18 Days of Paid Time Off Annually
  • Medical, Accidental, and Life Insurance
  • Weekly Wellness Sessions
  • Monthly Healthcare Allowance
  • Paid parental leave
  • Two paid volunteering days off every year
Things to weigh
  • No salary listed
  • Role involves managing multiple concurrent customer engagements
  • Technical discussions may require balancing between architecture-level and business-value conversations
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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