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Associate Site Reliability and Forward Deployed Engineer

Abacus Insights
Location
India
Posted
16 days ago
Department
Engineering
What they actually want (must-haves)
  • 2-4 years of professional experience in software engineering, site reliability engineering, technical support, production operations, data engineering, or a related field
  • Understanding of cloud computing and interest in supporting production systems in AWS
  • Basic Python programming skills and the ability to read, troubleshoot, and modify existing scripts or services
  • Familiarity with Linux command-line tools, logs, APIs, or SQL-based troubleshooting
  • Basic understanding of incident response, root cause analysis, monitoring, alerting, and observability concepts
  • Clear written and verbal communication skills
Nice to have
  • Internship, project, or work experience in a cloud, data, DevOps, technical support, or production operations environment
  • Exposure to Databricks, Spark, Snowflake, data pipelines, or other data platforms and warehouses
  • Familiarity with Kubernetes or EKS, EMR, Lambda, Terraform, or similar infrastructure technologies
  • Experience using ticketing, monitoring, logging, or incident management tools
  • Exposure to healthcare, regulated data, or security-conscious environments
What the job really is

The Associate Site Reliability and Forward Deployed Engineer role involves supporting production operations, incident response, and post-launch reliability on the Abacus Insights platform. Day-to-day activities include troubleshooting production issues, providing customer-facing technical support, and automating operational workflows using Python. This position is designed for early-career individuals to develop skills in a hands-on learning environment with mentorship from experienced engineers.

Benefits
  • Competitive Leave & Benefits
  • Comprehensive health coverage
  • Equity for every employee
  • Growth-focused environment
Things to weigh
  • Role involves on-call or shift-based support rotation after onboarding
  • Standard working hours are 9 hours a day, 5 days a week, with specific hours varying based on business needs
  • No salary listed in the posting
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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