HHiring Reality
← 84.51°

Manager, Client Success (P4142)

84.51°
Location
Cincinnati, OH; Chicago, IL; New York, NY
Posted
1 month ago
Department
Advertising & Media
What they actually want (must-haves)
  • Bachelor’s degree
  • Minimum 5+ years of account management, client success, consulting, and/or business development experience
  • Media, Incentives, Insights, retail media, loyalty, or related experience
  • Strong experience building senior-level client and stakeholder relationships
  • Demonstrated success driving retention, client satisfaction, and portfolio growth
  • Strong strategic thinking and problem-solving skills
Nice to have
  • Prior people management experience
  • Project management experience
What the job really is

The Manager, Client Success at 84.51° is responsible for overseeing a portfolio of clients, focusing on retention, organic growth, and ensuring high-quality client experiences across Media, Incentives, and Insights. This role involves leading a small team, building relationships with senior stakeholders, and collaborating with various departments to drive business results and improve client outcomes.

Benefits
  • Health: Medical, Dental, Vision
  • 401(k) with Roth option and matching contribution
  • Health Savings Account with matching contribution
  • Paid time off including 5 weeks of vacation, 7 health and wellness days, 3 floating holidays, and 6 company-paid holidays
  • Paid leave for maternity, paternity and family care instances
Things to weigh
  • No specific salary listed, just a range
  • Role involves managing a small team which may require strong leadership skills
  • Focus on collaboration and cross-functional work may require adaptability to different teams
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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