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← 3 Day Blinds (Corporate)

Customer Care Resolution Associate

3 Day Blinds (Corporate)
Location
Jacksonville, FL, United States
Posted
16 days ago
Department
3DB - Customer Service - Hourly
Salary
$18.00 - $19.50
What they actually want (must-haves)
  • High school diploma or equivalent work experience
  • Experience in a Customer Service based role
  • Strong communication skills
  • Proficient in Microsoft Office technology
  • Ability to work full-time, five days a week with one of those days on Saturday (mandatory)
  • Comfortable with computers, with an ability to navigate multiple systems at once
Nice to have
  • Experience in a call center environment is preferred
What the job really is

As a Customer Care Resolution Associate at 3 Day Blinds, you will provide exceptional support to both internal sales teams and external clients by addressing inquiries related to products, warranties, installations, and repairs. Your role will involve resolving customer issues promptly while maintaining a high standard of empathy and communication, contributing to overall client satisfaction and organizational success metrics.

Benefits
  • Hourly rate range: $18.00 - $19.50
  • Medical, dental, vision insurance
  • Time off with pay
  • 401(k) plan with employer matching
  • Short-term and long-term disability benefits at no cost
  • Company-paid life and accidental death and dismemberment insurance
Things to weigh
  • Role involves handling challenging customer service situations
  • Work-from-home setting may require a viable commute to the listed location for future meetings
  • No specific mention of career advancement opportunities or training programs
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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