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← 3 Day Blinds (Corporate)

Customer Care Resolution Associate

3 Day Blinds (Corporate)
Location
Baltimore, MD, United States
Posted
16 days ago
Department
3DB - Customer Service
Salary
$18.00 - $19.50
What they actually want (must-haves)
  • Experience in a Customer Service role, preferably in a call center environment
  • Ability to multi-task and resolve various customer service issues in a timely manner
  • Commitment to providing a superior client experience with patience and empathy
  • Self-starter with exceptional time management skills
  • Flexibility and adaptability to change
  • Team-oriented with a positive outlook
What the job really is

As a Customer Care Resolution Associate at 3 Day Blinds, you will provide exceptional customer service by addressing inquiries related to product specifications, warranties, and installations. Your role involves managing a high volume of cases, documenting customer interactions, and ensuring timely resolutions while maintaining a focus on customer satisfaction and operational efficiency.

Benefits
  • Hourly rate range: $18.00 - $19.50
  • Medical, dental, vision benefits
  • Paid time off
  • 401(k) plan with employer matching
  • Short-term and long-term disability benefits at no cost
  • Company-paid life and accidental death and dismemberment insurance
Things to weigh
  • No specific mention of career advancement opportunities
  • Work hours require open availability during business hours, including Saturdays
  • Role involves managing a high volume of cases which may be stressful
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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