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← 3 Day Blinds (Corporate)

Customer Care Resolution Associate

3 Day Blinds (Corporate)
Location
Dallas, TX, United States
Posted
19 days ago
Department
3DB - Customer Service
Salary
$18.00 - $19.50
What they actually want (must-haves)
  • High school diploma or equivalent work experience
  • Experience in a Customer Service based role
  • Strong communication skills
  • Proficient in Microsoft Office technology
  • Ability to work full-time, five days a week with one of those days on Saturday (mandatory)
  • Comfortable with computers, with an ability to navigate multiple systems at once
Nice to have
  • Experience in a call center environment is preferred
What the job really is

As a Customer Care Resolution Associate at 3 Day Blinds, you will provide exceptional support to both internal and external customers by addressing inquiries related to products, warranties, and installations. Your role will involve leveraging your product knowledge to resolve issues efficiently while maintaining a focus on customer satisfaction. You will also contribute feedback to enhance the overall client experience and meet organizational performance metrics.

Benefits
  • Hourly rate range: $18.00 - $19.50
  • Medical, dental, vision insurance
  • Time off with pay
  • 401(k) plan with employer matching
  • Short-term and long-term disability benefits at no cost
  • Company-paid life and accidental death and dismemberment insurance
Things to weigh
  • Role currently operates in a work-from-home setting with occasional in-person meetings
  • No specific mention of career advancement opportunities in the posting
Job score4/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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