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← 3 Day Blinds (Corporate)

Customer Care Resolution Associate

3 Day Blinds (Corporate)
Location
Irvine, CA, United States
Posted
24 days ago
Department
3DB - Customer Service
Salary
$18.00 - $19.50
What they actually want (must-haves)
  • High school diploma or equivalent work experience
  • Experience in a Customer Service based role
  • Strong communication skills
  • Proficient in Microsoft Office technology
  • Ability to work full-time, five days a week with one of those days on Saturday (mandatory)
  • Detail-oriented, flexible, and able to multitask in a fast-paced environment
Nice to have
  • Experience in a call center environment is preferred
What the job really is

As a Customer Care Resolution Associate at 3 Day Blinds, you will provide high-quality support to both internal and external customers, addressing inquiries related to products, warranties, and installations. Your role involves resolving customer issues efficiently while maintaining a focus on empathy and exceptional service. You will also contribute feedback to improve the overall client experience and meet key performance metrics.

Benefits
  • Hourly rate range: $18.00 - $19.50
  • Medical, dental, vision benefits
  • Time off with pay
  • 401(k) plan with employer matching
  • Short-term and long-term disability benefits at no cost
  • Company-paid life and accidental death and dismemberment insurance
Things to weigh
  • Role involves working in a fast-paced environment
  • No specific mention of career advancement opportunities
  • Work-from-home may require a viable commute for occasional in-person meetings
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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