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Optical Styling & Customer Experience Consultant

1-800 Contacts
Location
Draper, UT (Hybrid)
Posted
1 month ago
Department
Business Development
What they actually want (must-haves)
  • 5-10 years of experience as a licensed dispensing optician
  • Significant time in a customer-facing retail optical setting
  • Deep, hands-on experience helping customers narrow down frame choices
  • Strong, current point of view on style and fashion in eyewear
  • Comfort working in a fast-moving, occasionally ambiguous project environment
Nice to have
  • Experience contributing to product design, customer research, or innovation initiatives
  • A record of industry contribution, such as teaching continuing education courses or publishing writing that advances the field
What the job really is

As an Optical Styling & Customer Experience Consultant, you will serve as an embedded advisor for The Framery, focusing on helping customers choose eyewear online. Your role involves guiding the design process based on your expertise as a licensed optician, participating in customer research, and reviewing design concepts to ensure they meet customer needs and preferences. This is a part-time, project-based consulting position lasting approximately ten weeks, with a flexible work arrangement.

Benefits
  • Paid consulting engagement
  • Remote-friendly work with occasional in-person sessions
  • Estimated 5-10 hours per week commitment
Things to weigh
  • Project-based role may not provide long-term job security
  • Part-time hours may limit income potential
  • Expectations for ambiguity in project processes may require adaptability
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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