HHiring Reality
← 12twenty

Account Manager

12twenty
Location
Remote
Posted
1 month ago
Department
Sales - University Division
What they actually want (must-haves)
  • 4-6 years of experience in account management, sales, or project management
  • Proven track record of retaining and growing accounts
  • Ability to manage a large portfolio of clients
  • Strong cross-functional collaboration skills
  • Ability to think strategically and adapt quickly to new challenges
  • Bachelor’s degree is required
Nice to have
  • Working knowledge of Google Suite, MS Office Suite, and Salesforce
  • Experience in SaaS or Higher Education
  • Solution Selling Experience
What the job really is

As an Account Manager at 12twenty, you will focus on strengthening customer relationships, driving retention, and identifying growth opportunities within existing accounts. Your role involves managing client portfolios, facilitating strategic interactions, and implementing process improvements to enhance client satisfaction. You will collaborate with various internal teams to ensure clients realize the value of the platform and maintain strong engagement.

Benefits
  • Competitive salary
  • Generous PTO policy
  • Full benefits, including 401(k)
  • Regular team happy hours and activities
  • Remote work flexibility
Things to weigh
  • Remote position with a travel requirement of up to 20%
  • Annual compensation range is $100k OTE, but actual salary may vary
  • Vague details on equity and standard benefit programs
  • Focus on client retention and expansion may involve high-pressure situations
Job score2.4/5
Benefits3/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to 12twenty?

See how your résumé matches this role — and tailor it from what actually gets interviews.